"I have reviewed the book and find it a very interesting one, and will use it as reference material for our introductory courses in Transportation & Logistics. Please give my compliments to Mr. Taylor for his involved production of this very helpful device."
Theodore O. Wallin, Ph.D, Director, Syracuse University School of Management

In today's intense business world, often only price and customer service set us apart from the competition. Gaining an advantage requires looking at each aspect of our business operation anew, to see where it might be improved. I wrote my new book, "Computerized Shipping Systems: Increasing Profit and Productivity Through Technology," to help managers, such as yourself, take control of your shipping room, and, better yet, make money doing it!

Chapter by Chapter Summary:
The book can be read from cover to cover for a comprehensive understanding of computerized shipping systems or any chapter may be read independently.

• Chapters 1 and 2 will help you understand what a computerized shipping system is and how it can benefit your organization in general terms.

• Chapters 3 through 10 discuss specific features of computerized shipping systems. You will learn about the different communication methods that are typically utilized.

• Chapter 11 is dedicated to customer service and the impact a computerized shipping system can have in this important area.

• Chapters 12 through 15 discuss the various ways that computerized shipping systems can be utilized to increase profit in a company.

• Chapters 16 through 18 describe the choices that are available in acquiring a computerized shipping system and the questions you should ask in making a decision.

• Chapter 19 is a case study that discusses how one business was changed by a computerized shipping system.